Slow Connections?

Test your internet speed

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Click the Begin Test button above to start your internet connection speed test.

We recommend a 1MB line minimum.

What do my results mean?

The download speed is how fast you can pull data from the server to you. Most connections are designed to download much faster than they upload, since the majority of online activity, like loading web pages or streaming videos, consists of downloads. Download speed is measured in megabits per second (Mbps).

The upload speed is how fast you send data from you to others. Uploading is necessary for sending big files via email, or in using video-chat to talk to someone else online (since you have to send your video feed to them). Upload speed is measured in megabits per second (Mbps).

Recommended Minimum: 0.5 Mbps download / 0.3 Mbps upload.

Why are my speeds slow?

Here are some quick ways to stop most problems that may be slowing down your connection:

  1. Ensure you're getting a clean test. Stop any ongoing downloads, and shut down any programs that may be using your connection.
  2. Simplify the picture. If you're using Wi-Fi to connect, try using a wired Ethernet connection to eliminate the possibility of wireless interference.
  3. Reboot your modem and router. This is stock advice, but it solves an astonishing number of problems.

After running those steps, you should now have enough evidence to contact your ISP if there's a mismatch between your plan and the speeds you're getting.